Frequently Asked Questions
Everything you need to know about shopping with Quantic Dream.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 7-14 business days depending on the destination and local customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' button with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are your materials sustainably sourced?
Yes, Quantic Dream is committed to ethical fashion. We use organic cotton, recycled polyester, and low-impact dyes in over 80% of our current collection to reduce our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.
Can I track my package in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our tracking page where you can monitor your delivery progress every step of the way.